Find answers to our most frequently asked questions.
Choose the number of tickets you wish to purchase, answer the question, complete your order and you're in with a chance to win.
Participation is open to individuals aged 18 or over who have the legal capacity to enter into a contract and reside in a country where such competitions are permitted.
Employees, partners, and immediate family members of Don Juan & Co are not eligible.
Each competition offers a unique, all-inclusive experience.
For example, our current prize includes a luxury yacht getaway on the French Riviera with crew, itinerary, meals, and flights included (UK & Europe departures).
You can purchase up to 10 tickets per competition.
Each ticket counts as one separate entry, increasing your chances of winning.
The winner is selected via an independent random draw from all participants who:
The process ensures fairness and transparency.
The winner will be contacted directly via the contact details provided during registration (email and/or phone).
Additional verification may be required before confirming the prize.
The prize must be used on the fixed dates specified in the competition details.
It cannot be postponed, exchanged, or converted into cash.
If you are unable to attend, unfortunately the prize cannot be transferred, rescheduled, or refunded.
We strongly recommend ensuring your availability before entering.
Once your entry is confirmed (payment completed and correct answer submitted), it cannot be cancelled or refunded, except in the event of competition cancellation.
Yes. The draw is conducted using an independent and certified random draw system to ensure fairness, transparency, and impartiality.
The process may be recorded or audited.
Yes, return flights are included for departures from the UK and Europe.
Flights from other regions (such as the Americas or Asia), personal expenses, and insurance are not included.
Force majeure includes events beyond our control, such as:
In such cases, the experience may be modified, postponed, or cancelled.
Follow the experience Don Juan & Co on Instagram to see behind-the-scenes content, yacht lifestyle moments, and upcoming competitions.